- Hawkins Blackwater
I should be grateful if you would pass on my thanks to the service team at Hawkins Blackwater for the extremely efficient and safe way that they handled the service of my car yesterday. Congratulations on a job very well done.
Revd Prebendary Robert Strange
- Hawkins Hayle Peugeot
- St. Stephens
To non driving parents who needed peace of mind for their daughter buying her first car! Wow! Darren went through every detail with us and made sure the deal we had suited ruby's needs! Would totally recommend Hawkins St.Stephens and of course Darren stone.
Sue Connolly - Hawkins Penryn
I would like to compliment you on your staff and your work ethic. Your service is always 100% . Your staff are excellent and always make you feel welcome. Its rare today to find a business that really does care about customers. I just wouldn't think of going elsewhere for my new car and the service. Your firm is really impressive!
Mr Michael Owen - Hawkins Peugeot Penryn
Had absolutely brilliant customer service from this dealership and in particular Liam Russell :) One very happy customer!
On holiday in Newquay when I noticed a slate nail in the front offside tyre of my cousins Kia Sportage. We drove to the Kia dealership where, after explaining the problem, a friendly salesman directed us to the Peugeot and Kia service department and we were immediately booked in for a very reasonable repair and given complimentary coffee and cakes in the Memories Café, with the most fabulous collection of motorcycles to view. (took me back to my Tiger 100 days). The buzzer told us the job was done and also the car had been washed. This establishment is a credit to the owner and all who work there, a friendly cheerful greeting from each member of staff we saw and all smartly dressed. Before retiring, for 27 years I delivered new cars throughout the UK on a transporter and I know dealerships like this are few and far between.
My wife and I were on holiday in Cornwall last week when we were unlucky enough to have our car break down.
I would like to thank you and your team for the excellent service they provided us in getting the car repaired.
I would particularly like to thank Karen Badham and Kersty Prentice, the Service Advisors.
Karen kept us fully informed of everything that was happening. She went out of her way to support us and reassure us.
I noticed on her desk that she has in the past received an award for excellent customer service experience and I can understand why. If I can nominate Karen or your service department for an award within the Peugeot network, I will be happy to do so.
I have had dealings with many dealerships in the past including B.M.W. and Jaguar and have never received service as good as I received from Hawkins Penryn.
As I said in person, I could not fault the team at Hawkins. It was a pleasure to do business with you and I shall recommend you and Hawkins to anyone looking for a new or used car. You made the whole process of buying the car so smooth and easy.
Your Service department (Clive) and Parts department (Rob) helped me out with not only a new number plate for my trailer bar but also bulbs for said trailer bar including taking out corroded ones and replacing them to ensure I was safe. It was done as quickly as possible and as I was in meetings all day on Monday, they kindly returned the car to my home - and had cleaned it! Their attitude does you credit, they are always cheerful. I couldn't be happier with your service and would recommend you every time.
Very friendly staff and most helpful. I have spoken to the parts department a few times and have been brilliant! Me and my 2001 Gen2 Hyundai Coupe thanks you and all your staff.
- Saint Austell
I purchased a used BMW from Hawkins in St Austell and the service that I received was second to none! The salesman was very friendly and helpful and I didn't feel any pressure to buy a car from them. When it went in for its MOT, I was given a lift to and from work by the Hawkins Team and when it went in for a minor fault to be sorted, a courtesy car was given without me having to ask for one. First class service from a first rate garage! Thank you Hawkins!!
Friendly staff and did all they could for me! Boat delayed delivery then got damaged between boat and lorry so held up more but was all out of Hawkins hands! They did what they could to get me my car asap and as soon as lorry arrived then got it straight in workshop for the checked cleaned and then got to me the same day! Thanks for everything. Love my Tucson.