My wife and I were on holiday in Cornwall last week when we were unlucky enough to have our car break down.
I would like to thank you and your team for the excellent service they provided us in getting the car repaired.
I would particularly like to thank Karen Badham and Kersty Prentice, the Service Advisors.
Karen kept us fully informed of everything that was happening. She went out of her way to support us and reassure us.
I noticed on her desk that she has in the past received an award for excellent customer service experience and I can understand why. If I can nominate Karen or your service department for an award within the Peugeot network, I will be happy to do so.
I have had dealings with many dealerships in the past including B.M.W. and Jaguar and have never received service as good as I received from Hawkins Penryn.